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filler@godaddy.com
The Novice Network Privacy Policy
Last Updated: December 14, 2023
This Privacy Policy explains the information that The Novice Network collects when you use our products and services or otherwise interact with us, how that information is used, with whom it may be shared, and your privacy choices.
1. Introduction
Who we are and what we do
This Privacy Policy covers The Novice Network.com, Inc. (collectively, “The Novice Network,” “we,” “us,” or “our”). We provide online video hosting, sharing and related services through our owned-and-operated websites, including The Novice Network.com and Livestream.com, our branded applications for mobile and connected devices, and our embeddable video players (collectively, the “services”).
Acceptance and Changes
By registering for, downloading, or using our services, you accept this Privacy Policy, which is part of our Terms of Service We may modify this Privacy Policy from time to time. We will post any modified version of our Privacy Policy at Network.Tprivacy. If we change the Privacy Policy in a way that materially lessens our commitments to you, we will provide notice to registered users by email or other methods.
2. Children's Privacy
We do not knowingly collect personal information from individuals who are under the minimum required ages specified herein. You must be at least 16 years old or the age of majority in your jurisdiction, whichever is greater, to use our services. Individuals under the applicable age may use our services only through a parent or legal guardian's account and with their involvement. If you are a parent or legal guardian who believes your child has provided personal information to The Novice Network without your consent, you may ask us to delete such information by contacting us at novicenetwork.tv.
3. Data We Collect About You
We collect information about you when you use our services. In addition, third parties may collect information about you when you use our services. Collected information may include or reflect personal information that could identify you, as well as non-personal information. We refer to your information as "your data" for short.
Account Information
To create an account, you must provide a valid email address and password. If you choose to sign-up and/or authenticate using a third-party account (e.g., Facebook, Google), you authorize us to obtain account information from the third-party platform.
Financial Information
To make a purchase, you may need to provide a valid payment method (e.g., credit card or PayPal account). Your payment information will be collected and processed by our authorized payment vendors. We do not directly collect or store credit or debit card numbers ourselves in the ordinary course of processing transactions. If we allow purchase through a third-party platform (i.e. in-app purchase), the payment method stored with the third-party platform will be charged. If you choose to make a purchase via bank transfer, you must provide the relevant bank account details.
If you sell items or earn money from advertising through our services, you must provide an account to receive funds and tax information, which may include your name, address, and taxpayer identification number.
Content You Submit
You may upload and create content such as videos, text, photographs, and artwork. Your account profile may display information about you and your activities. This information may be accessed by others. Your videos may be viewed and otherwise accessed by others, and associated metadata (e.g., titles, closed captions, descriptions, tags, etc.) may be viewable by others. You may choose to limit the availability of your profile and videos. For more details, see Section 9.
Your interactions during events such as live streams and webinars, or with other users (e.g., comments, "likes," poll responses) may be seen by others.
Capture Forms
You may submit information through a capture form set up by a video owner or webinar host. This information will be received by both The Novice Network and the video owner and is subject to both The Novice Network's Privacy Policy as well as the video owner's privacy policy. Except where The Novice Network is the video owner, The Novice Network will not use any information you submit through such forms for direct marketing purposes.
Other Information You May Submit
You may submit data to us for limited purposes, such as requesting customer support; participating in a study or survey; entering contests or sweepstakes; applying for a job; or signing up to receive communications from us or another user.
Automatically Collected Information
We automatically collect certain types of data when you use our services, regardless of whether you have an account. This data includes your IP address, technical information about your device (e.g., browser type, operating system, basic device information), the web page you visited or search query you entered before reaching us, and your activities. We may track your activities using cookies and similar technologies. By using our services, you agree to our use of these methods as set forth in our Cookie Policy.
Physical Products
We collect your shipping address to send you products you have ordered.
Information Collected by Third Parties
Some third parties may collect data about you when you use our services. This may include data you submit (such as payment information) or automatically collected information (in the case of third-party analytics providers and advertising partners).
We may obtain data from third parties about you. We may combine that data with information that we have collected. For example, some advertisers or advertising platforms may allow us to determine what other online services you might use so that we may place relevant ads on those services.
4. How We Use Your Data
We may use your data for the following purposes:
We may use algorithms, machine learning, and other automated means to implement any of the above.
Whenever we process your data for one of these purposes, we have determined that one or more of the following lawful bases apply:
If you require further information about the balancing test that The Novice Network has undertaken to justify its reliance on legitimate interest as a lawful basis of processing, see Section 15 for information on how to contact us.
5. With Whom We Share Your Data
We share data with third parties as follows:
We use reasonable efforts to vet vendors for their privacy and data security practices. We require that such vendors agree to protect the data we share.
Enterprise Accounts
If you create a The Novice Network account using an email address provided or assigned to you by an organization (such as your work email address):
When you use an Enterprise Account, the administrators of the Enterprise Account may:
The organizational owner of the Enterprise Account, not The Novice Network, is responsible for the accounts it controls and its use of its account users' data. Your use of our services is subject to such organization’s privacy policies, which may differ from The Novice Network’s. If you do not want an organization to access or otherwise control your account, use a personal email address and do not use an organizational email address when creating an account. If your account has not yet joined an Enterprise Account, you may update your email address in your account settings to prevent automatically joining in the future.
6. Legal and Safety-Related Disclosures
We may disclose your data in response to official requests (e.g., court orders, subpoenas, search warrants, national security requests, etc.) ("requests") that we receive from government authorities or parties to legal proceedings. We direct law enforcement agencies to our Law Enforcement Guidelines page.
We handle U.S. requests in accordance with U.S. law. If the request originates from a foreign jurisdiction, we will typically disclose information where we in good faith believe that disclosure is permitted by both U.S. law and local law. In all cases, we may raise or waive any legal objection or right available to us, in our sole discretion.
We may disclose user data where we reasonably believe that someone's life is at risk. For example, if we become aware of a person threatening to commit suicide, we may share that person's data with appropriate entities that may have the ability to help.
We may disclose user data to report suspected crimes. We report content suspected of exploiting minors to the National Center for Missing and Exploited Children (NCMEC) along with the data identifying the uploading user.
We may disclose user data in situations involving legal claims against us or one of our users. If you submit a Digital Millennium Contact Act other takedown notice, we may share that notice with the affected user. If you challenge such a notice, we may share your response with the complainant.
We may share your data with potential transaction partners, advisors, and others in the event our company is, in whole or part, acquired by a third party. In such case, we will use reasonable efforts to require the acquiring entity to comply with this Privacy Policy.
7. Data Retention
We retain your data for as long as you have an account. When you close an account, we will delete your data. We may retain logs of automatically collected information (for internal analytics and security purposes); your email address; your tax information; communications with you; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a business reason for retaining your data, we will delete or anonymize it.
We retain deleted videos on our servers for a short period in case you wish to reverse deletion. Once we delete a video, we may not be able to recover it. If you have previously made a video public, the video or its thumbnail may be discoverable in a search engine's cache for a time. We have no control over search engines; however, we will, upon request, send a request for deletion to major search engines.
If we receive legal process pertaining to your account, we will retain your data for as long as we in good faith believe is necessary to comply with the legal process. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your data to defend or assert our rights.
8. Your Privacy Choices
We enable you to make numerous choices about your data:
Users in certain jurisdictions may have additional rights. See Section 14 for more details.
9. Account and Video Privacy Settings
As part of our services, we offer you the ability to limit the distribution of your content, including your videos. This section explains some of your choices.
Profile
Some of our online subscription plans enable you to "hide" your profile or otherwise make it inaccessible on our website. Your profile will, however, remain accessible to persons who have access to your account or content.
Team Members
Some of our subscription plans enable you to grant account-level access rights to others. Persons with such access ("Team Members") may be able to see and potentially alter your data. You may revoke or downgrade Team Member access at any time.
Videos
We enable you to manage the privacy settings of your videos. Learn more about available privacy settings. You may change a video's privacy settings at any time. Changes will be applied on a go-forward basis.
You may create a sharable link to your video for the purpose of sharing your video with others or embedding your video on a third-party website (including your own). Creating such a sharable link will override your privacy settings and will allow anyone who enters the link in a browser to view your video without restriction. Similarly, embedding your video on a publicly available website will allow the public to view your video regardless of your privacy settings.
You should exercise caution in granting access to others (whether through link sharing or passwords). Once you have granted access to someone else, you lose a degree of control over the distribution of your video as those persons may share the password and/or link with other people.
Regardless of your profile or video privacy settings, The Novice Network reserves the right to inspect them for compliance with its Terms of Service, to provide customer support, or to address technical issues.
10. Communications from Us
Emails
If you create an account, you may receive commercial emails from us. This includes newsletters and offers. You may always opt out from receiving commercial messages in your account settings. Please note that any opt-out request may take several days to process and you will continue to receive transactional emails from us (e.g., emails confirming transactions and/or providing information about your account).
Mobile Device Communications
We may, with your consent, send push notifications in our apps. You may disable these by declining them or changing the app's settings. To the extent provided, we may, with your consent, send SMS messages to your mobile telephone for authentication and security purposes. You may opt out of receiving such messages at any time.
11. Protecting Your Information
We use physical, technical, and organizational security measures to safeguard your data from unauthorized or accidental disclosure. Despite these efforts, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Users also have a role to play in keeping their data safe. We encourage you to use a unique and hard-to-guess password for your account and to not share it with others. You should only grant access rights to people who you know and trust, and, even then, you should be careful in granting all access rights. You should monitor your account regularly. If you believe that someone has gained access to your account without your permission, please contact us immediately so that we can investigate.
12. Your Responsibilities
You may receive other people's data in using our service. If you receive information from other users, you must process that information in compliance with your published privacy policy and all applicable laws, including those concerning privacy, data security, and online marketing.
13. Third-Party Services
We may provide access to online services that we do not own or operate via hyperlinks or integrations. These services fall outside of this Privacy Policy and we have no control over the data they collect. Once on a third-party site, your data may be collected by others. We encourage you to read our Third Party Service Addendum and the privacy policies of such services before using them.
You may use our service through third-party sites. For example, you may watch a video that is embedded on a third-party site or use one of our apps on a third-party platform. This Privacy Policy covers our apps and video players, but does not cover any third-party site or any third-party video player.
14. International Data Transfers and Certain User Rights
14.1 Location of Data
The Novice Network is based in the United States. We provide services globally using computer systems, servers, and databases located in the U.S. and other countries. When you use our services from outside of the U.S., your information may be transferred to and processed in the U.S. Please note that U.S. data and privacy laws may not be as comprehensive as those in your country. Residents of certain countries may be subject to additional protections as set forth in Sections 14.2 and 14.3 below.
14.2 EEA, Swiss, and UK Users
This Section 14.2 applies only to natural persons residing in the European Economic Area, Switzerland, and the United Kingdom (for the purpose of this section only, "you" or "your" shall be limited accordingly). It is The Novice Network's policy to comply with the EEA's General Data Protection Regulation (GDPR), the UK GDPR, and Switzerland’s Federal Act on Data Protection (FADP) (together, "International Data Protection Laws"). In accordance with International Data Protection Laws, we may transfer your personal information from your home country to the U.S. (or other countries) based upon the following legal bases:
The Novice Network complies with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from the EEA, the UK, and Switzerland, respectively. The Novice Network has certified that it adheres to the DPF Principles. The following The Novice Network subsidiaries also adhere to the DPF Principles: Livestream LLC, Wibbitz, Inc., and Wirewax U.S., Inc. The Novice Network remains responsible for any of your personal information that is shared under the Onward Transfer Principle with third parties for external processing on our behalf. If there is any conflict between the terms in this Privacy Policy and the DPF Principles, the Principles shall govern. To learn more about the DPF program, and to view our certification, visit the DPF Website.
If you have an inquiry regarding our privacy practices in relation to our DPF certification, we encourage you to contact us at the address listed in Section 15. The Novice Network is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. You may also refer a complaint to your local data protection authority and we will work with them to resolve your concern. In certain circumstances, the DPF provides the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in DPF Principles. You may contact our U.S.-based alternative dispute resolution provider, for more information or to file a complaint, at no cost to you.
You have the right to: opt out of non-essential cookies (see our Cookie Policy); access, correct, delete, restrict, or object to our use of your personal information; be forgotten; port your data; and withdraw consents. We enable exercise of these rights primarily through our services (which we reserve the right to modify). For example, we allow users to change their information, download their videos, and close their accounts. We also fulfill our obligations in response to direct requests. We will endeavor to process requests within one month. Please note that we may not be able to comply with requests to the extent that they would cause us to violate any law or infringe any other person's rights. We reserve the right to request appropriate identification. We will process requests free of charge unless they would impose an unreasonable cost on us.
14.3 U.S. State Privacy Disclosures and Consumer Rights
Additional details about The Novice Network’s data collection, use, and third-party disclosures can be found in our Privacy Notice.
15. How to Contact Us
For any questions, inquiries, or complaints relating to your privacy, please contact us at:
The Novice Network.com, LLC
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